SHIPPING
Delivery Time:
- Orders from LeatherYard are typically delivered within 3-8 working days. We aim to provide a swift delivery experience.
Order Status Updates:
- LeatherYard values keeping you informed. We’ll reach out to you through email and SMS to provide regular updates on the status of your order.
Possible Delays:
- Please note that, due to the current situation, some items may experience minor delays. We appreciate your understanding in such cases.
Assistance with Delayed Orders:
- If your product does not arrive within the specified time frame, don’t hesitate to contact us at info@leatheryard.com. Our dedicated team is here to assist you with any concerns.
SHIPMENT
Warehouses:
- LeatherYard maintains multiple warehouses in the USA, UK, and Canada to efficiently store our products.
Fast Shipping:
- We prioritize quick deliveries and select the fastest shipping routes to get our products to you.
Courier Services:
- Your orders are shipped via world-class courier services, including UPS, USPS, DHL, and FedEx. Tracking details are provided once your product is shipped.
TRACKING
Order Tracking:
- After your product is shipped, you’ll receive tracking details via email and SMS. These details allow you to monitor your order and stay informed about your shipment’s progress. Additionally, you can check the shipping status on our tracking page.
RECEIVING
Receiving Your Order:
- If you are unavailable at the time of delivery, kindly arrange for someone to receive and sign for your order. Alternatively, you can contact the courier service to reschedule the shipment for your convenience.
DEFECTED ITEM(S)
Product Quality:
- LeatherYard is committed to delivering high-quality, flawless products. However, if, on a rare occasion, an item is damaged during the shipping process, our straightforward return and exchange policy allows you to initiate an exchange.
Your satisfaction is paramount to LeatherYard. For any inquiries, assistance, or to report a defected item, please contact us at info@leatheryard.com. We’re here to ensure your shopping experience with us is as smooth as possible.
Frequently Asked Questions
We offer worldwide shipping, with shipping durations that may vary depending on the destination:
- For orders in the USA and Canada, the estimated shipping time is typically 3 to 8 business days.
- For orders to Australia, you can expect delivery in approximately 4 to 8 business days.
- If you’re in Europe, your order should arrive within 4 to 8 business days.
- In Asia, the shipping duration is usually 4 to 10 business days.
- For orders heading to Africa, please anticipate a shipping time of approximately 8 to 15 business days.
The shipping cost for your order may fluctuate based on the delivery location. The exact shipping cost is displayed on our checkout page prior to order placement.
You can enjoy Free Shipping by using a coupon, and occasionally, we offer free shipping promotions on select products.
After placing an order, we will promptly provide tracking information via email, allowing you to monitor the progress of your shipment. Additionally, you can check the shipping status on our dedicated tracking page for your convenience.
If you suspect an issue with the shipping address you’ve provided, please don’t hesitate to reach out to us immediately. We have the ability to update your address if you get in touch within 24 hours of placing your order. To request an address change, kindly email us at info@leatheryard.com, and be sure to include your order number.